Your satisfaction is important to us!
We realize that there may be circumstances in which you need to return an item. While cut fabric is essentially a custom product and a challenge to guarantee, any customer who is dissatisfied with a purchase may receive a refund or store credit on iFabric Website or Coupon Code For Next Purchase On Website.
Please handle items with care: All items must be returned back to our warehouse in the same condition as they were received, so please treat the items with care. Please note that fabrics which are cut, washed, altered or returned in an un-sellable condition are not eligible for a refund or exchange. Un-sellable condition is described as fabrics that are dirty, wrinkled, contaminated with animal or human hair, exude a smell of smoke or other pungent odor.
All returned items must be in original, unflawed condition, unmarked and uncut by the purchaser, and must be received within 30 days of original ship date. We encourage customers to inspect the contents of their package(s) upon delivery to ensure that you have plenty of time to take advantage of our 30-day money back guarantee. We are unable to issue refunds after 30 days from the date of purchase.
If a returned fabric arrives in un-sellable condition, without an authorized exception, the refund will not be processed, and we will notify you by email.
Returns Will be applied to all products sold on iFabric.com
WE'RE HERE TO HELP!
iFabric Customer Service is always happy to assist you with any questions you have about shipping and returns. (And any other questions you may have!)
Refunds are processed within 5-7 business days of the returned item(s) being received in our facility. All refunds are issued against your original form of payment.